Vietnamese 
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FAQs
In normal we often need about 3-5 days, but it depends on the color, the textures you need it can be longer than normal 1- 2 days.
At least 1 year, if you take care of it carefully you can use it longer.
Yes, the prices I give you is wholesale price and you will get more discount when you order in large quantity.
minimum order quantity is 300 gram
Once you have confirmed the price, you can pay for your order by Western Union, Money Gram, transfer (T/T). Once the payment is completed, we will inform you as soon as possible.
Vietnamese hair is silkier and tend to be natural straighter than Cambodian hair while Cambodian hair is coarser and natural wavier than Vietnamese hair!
If you feel your product is unsatisfactory and would like a refund or an exchange, you must return it to us within 07 days since the days you receive it according to shipping agency track. Postage must be covered by the sender and it’s the responsibility to ensure that their return postage is appropriately covered.
In case you want return the product, we will refund product price and shipping fee back after 7 working days we receive the right product.
Pls notice that before shipping, we always take pictures and videos of the hair and send to customers. To avoid any dispute, please check pictures and videos with sales that you spoke to.
We ship the product via express services like UPS, DHL, FEDEX, etc with a trackable shipping option, as that can greatly expedite the process. After sending the products, we will provide you a tracking number and you can visit website of express services to track the delivery of the products.
Enter the provided tracking number to these available links for tracking:
UPS: https://www.ups.com/WebTracking/track?loc=en_us
After receiving your payment we will prepare the hair to ship. When it’s ready I will ship it immediately and it can take 3 -5 days to ship.
It takes about 2-4 days to ship to Euro, Russia, Australia, American and about 4-5 days ship to Africa.
Each country has their own policies on import tax and custom fee. Buyers are responsible to pay any applicable duties, taxes and any other fees charged by the local customs authority. As we are unable to advise the amount of what these fees might be, we recommend contacting your country’s customs office or tax agent for respective charges and rates. Or you may give us our instruction how to describe the goods and which value to declare to make it most convenient for you. Generally, customers will require to describe the goods as “synthetic fibre” and put low value per unit price.
Human hair has natural protein,it is easy to tell by burning and smelling, human hair will be ash, which will go away after pinching,human brazilian hair will smell foul when burnning,the human hair will show white smoke. While synthetic hair will be a sticky ball after burning and will show black smoke, morever,human hair may have few gray hair and split end,it is normal and not a quality problem.
We do not guarantee 100% no tangle, no shedding because like your own hair, the hair can be come tangle due to being dryness, oil & dirty buid-up, salt-water chlorine and not combing properly (wide toodth comb). Therefore, make sure to wash & apply condition for your hair at least once time after 2-3 times using.
For average head size, to achieve a full head, our recommendation is 8″-14″: 2 bundles, 16″-20″: 3 bundles, 22″-28″: 4 bundles or more.
Treat the hair as it is your own hair. Use a flat iron / straightener or hot tools. However, as with your own hair, never use hot tools too often, otherwise the hair could be dry and will not last long.
Yes. You can color the hair. As a general rule, it is easier to darken the hair than to lighten the hair. If you are not professional, improper dying will ruin the hair. Coloring by yourself will take a risk of not achieving the tone / shade you want. We highly recommend having your hairdresser dye the hair for you to get the desired color.
If you use your hair extensions regularly, you should wash it one time after every 2 times of using, or twice a week. Refer to below for your information about hair care.
