I. Privacy policy on TAThair

1.Collection of personal data

To provide you with personalized product recommendations, efficient customer service and timely news notifications, we record some of the information you have previously provided when you visit the website us as well as your registration and browsing of our website. 

Includes name, email address, gender, IP, device information, billing and shipping address information, phone number, address, language preferences, product category preferences.

At  TAThair , we respect and take your personal information seriously. We ensure that your privacy is protected when using our services. Once we receive your data transmission, we have technical and organizational measures in place to help protect your data from loss, manipulation, unauthorized access, etc. adapt your security measures to technological advances and developments. We protect your data by encrypting it with Secure Sockets Layer (SSL). SSL is a function that encrypts all information sent between buyer and seller, including card information, so that card information cannot be read by outsiders.

2. Use of personal data

We collect Personal Information that you provide to us voluntarily and process it for the following purposes:

  • To create your personal account at  TAThair
  • To complete a transaction with you;
  • To be able to contact you in case of any problems with your delivery;
  • To inform you of the latest market trends and enable you to participate in promotions if you are registered;
  • To know your needs and preferences and recommend personalized products;
  • To develop, enhance, market and provide products and services that meet your needs;
  • To process product exchanges or returns;
  • To improve our services and respond to requests or complaints.

3.The content and frequency of our communications with you

For automatically triggered email, SMS, and app push notifications:

We may send you a confirmation email or SMS verification after you register with our site as well as service-related notifications if necessary. 

They may include: 

  • Your order confirmation email;
  • Email confirming your change of address;
  • Your payment confirmation email;
  • Notify your delivery;
  • Notification of changes to your package logistics method;

The above items are closely related to your order. We strongly advise you not to unsubscribe. If you insist on deleting your account information, the above email will not be received again.

The frequency of these notifications is closely related to your interaction on our website. We cannot promise a certain number of deliveries.

How to delete my account: 

Please refer to  7.Right to refuse .

For manual emails, group emails or SMS and app push notifications

To recommend products, services, personalized discounts, shopping and wearing tips, maintenance tips, service policy updates and offers that may be of interest to you, including sending them to you such information via email, post or SMS

How to unsubscribe: 

Please refer to  7.Right to refuse .

4.Cookie

A cookie is a small text file that is saved to and on subsequent visits, retrieved from your computer or mobile device.  TATHair  uses cookies to enhance and simplify your visit.

We do not use cookies to disclose information to third parties. There are also third-party cookies on our Site that we use to collect statistics in aggregate form in analytics tools such as Google Analytics.

Some of these cookies may track your behavior across websites. There are two types of cookies, persistent and temporary (session cookies). 

Persistent cookies are stored as files on your computer or mobile device for a period not exceeding 24 months. 

Session cookies are stored temporarily and disappear when you close your browser. We use persistent cookies to store your shipping country and shopping bag unless you are logged in.

We use session cookies when checking whether you are logged in or not. 

You can easily delete cookies from your computer or mobile device using your browser. For instructions on handling and deleting cookies, please see the “Help” section of your browser.

You can choose to disable cookies or receive notifications each time a new cookie is sent to your computer or mobile device. However, please note that if you choose to disable cookies, you will not be able to use the shopping cart.

5. Children’s privacy

If you are under 16 years of age, please only use  TATHair  given or authorized by a person with parental responsibility for the child. 

TATHair  does not collect, use or transfer to third parties any data from children under 13 years of age. We will delete data immediately upon learning that we have collected personal data from children under 13 years of age.

If you find any children under the age of 13 registered on our site, please contact us to have their information removed.

Email:  tathaircompany@gmail.com

Phone:  (+84) 356965610

6. Information processing

You agree to clearly and fully understand that, for the sole purpose of providing you with personalized product recommendations, effective customer service and timely news notifications, we shall have the right to processing your personal data or data sets, including but not limited to collection, recording, organization, compilation, storage, adaptation or modification, retrieval, consultation, use, disclose, disseminate or use, arrange, combine, limit, delete or destroy, whether or not the activity uses automated means.

7. Right to refuse

Delete my account

TATHair  is committed to providing you with consistently high quality products and services. But if you want to delete all your data information on our website, we respect your choice and will cooperate fully.

Please contact TATHair customer service  and they will respond to you within 48 hours. All of your information will be completely deleted from  TATHair ‘s servers .

No more emails or texts

If you no longer wish to receive promotional communications from the Company, you may opt out by unsubscribing from these communications at any time by clicking on the “unsubscribe” hyperlink. at the bottom of each email.

You can unsubscribe from receiving SMS by sending an email to our customer service department at  [Service Email] .

II. Data security on TATH

1.How do we secure user information?

TATHair  incorporates physical, electronic and administrative procedures to protect the security of your personal information, including Secure Sockets Layer (“SSL”) for all financial transactions through the Site this website.

We use SSL encryption to protect your personal information online, and we also take a number of steps to protect your personal information in our facilities. Access to your personal information is limited.

Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third-party service providers for the physical security of some of our computer hardware.

We believe their security procedures are adequate. For example, when you visit our Site, you access servers that are kept in a secure physical environment, behind locked cages and electronic firewalls.

Although we use industry standard precautions to protect your personal information, no data transmission over the Internet can be guaranteed to be 100% secure.

Therefore, we cannot ensure or warrant the security of any information you transmit to us and you understand that any information you transmit to us is done at your own risk. But we will do our best to protect the security of your data.

We do not sell, rent, trade, license or otherwise disclose your personal or financial information to anyone. To provide better service to you, we work with Third Party Partners.

You are responsible for maintaining the confidentiality and security of your TATHair username and password .

2. Work with third-party partners

From time to time we must use third party service providers to perform specific functions on our behalf. Any information disclosed to them is solely for the purpose of helping them provide their services.

We will sign strict confidentiality agreements with third party service providers. At the same time, strict encryption will be used during data transmission.

Transport

We must provide your name, shipping address, email and phone number to partners such as DHL, USPS, EMS, UPS, FedEx, etc. to ensure delivery to you.

Payment

We have to provide your credit card number to financial services organizations such as PayPal, credit card processors, and issuers in order to process payments.

We may share information to reduce the risk of fraud, or to prevent fraud by users who attempt fraud or other illegal activity on our Site.

All the details about the payment method’s usage and privacy terms are in accord with their policies. 

Marketing

During your registration, you agree to receive promotion notification from us; you might be informed of new products, promotional announcements, special offers, and services through EDM and SMS.

You can unsubscribe from these communications at any time by clicking the “unsubscribe” hyperlink at the bottom of each email. You may also email  [Service Email]  and request to stop sending you any promotional emails or short messages. 

Data tracking and statistics

To enhance user experience, we may share information that does not identify you or any user, such as the number of daily visitors to a particular page or the size of the order placed. placed on a certain date, with third parties such as advertising partners and Google Analytics.

3. Authorization for data processing

You fully understand and expressly agree that we may authorize our affiliates to process your personal data upon signing a strict written data processing agreement.

4. Enterprise work and business work

We may share personal data with all affiliated companies. In the event of a merger, reorganization, acquisition, joint venture, assignment, demerger, assignment or sale or transfer of all or any part of our business, including in connection with any In the event of bankruptcy or similar proceedings, we may transfer any and all personal data to relevant third parties.

 

III. Changes to this privacy policy

If there are updates and changes to our Privacy Policy, we will post those changes on this page. If we make material changes regarding personal information we have previously collected, we will notify you via email to your email address to obtain your consent or through a public posting on our network.